Policy on the Collection, Use and Disclosure of Personal Information
“Privacy Policy”
- Objective & Scope of Policy
- The Collection, Use & Disclosure of Personal Information
- Consent
- Accuracy
- Retention
- Security
- Access to Personal information
- Web Site
- Amendment of Burn Fund Practices and this Policy
1. Objective & Scope of Policy
The BC Professional Fire Fighters’ Burn Fund (Burn Fund) is committed to respecting the privacy of Donors and Clients. Accordingly, we have prepared this Policy outlining our policy and practices concerning the collection, use and disclosure of Personal Information.
This Policy governs Personal Information collected from and about individuals who are or may become Donors or Clients of the Burn Fund and those other individuals outside the Burn Fund with whom we work.
In the event of questions about:
- access to Personal Information;
- the collection, use, management or disclosure of Personal Information by or on behalf of the Burn Fund; or
- this Policy, individuals should contact the Director of Fundraising of the Burn Fund at our office.
2. The Collection, Use & Disclosure of Personal Information
For the purposes of this Policy:
“Client” means an individual who has requested or used the services of the Burn Fund or a Burn Survivor who has agreed to participate in the Adult Burn Survivor program or Burn Camp, but does not include employees, volunteers, students and contractors of the Burn Fund or any Donor in any such other capacity;
“Donor” means any person who makes, or who indicates to the BURN FUND an intention to make a donation to the BURN FUND;
"Personal Information" means any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred or determined from such information, but not including any business contact information.
The Burn Fund uses the verbal or written Personal Information provided by Clients, Donors and others in order to conduct our programs and fund raising activities. Our programs include providing and assisting in the provision of:
- To upgrade and purchase new burn care equipment for hospitals in British Columbia;
- To assist in burn treatment education of staff in Hospitals throughout British Columbia;
- To provide public education in the treatment and care of burn survivors;
- To engage in the operation of recreational activities for burn survivors, including a burn camp.
- To provide preventative educational material to help reduce burn injuries
- To engage in any activity which is conducive to or incidental to the purpose of the Society;
As well as:
- conducting and facilitating fundraising and appeals;
- managing our relationship with Clients;
- managing our relationship with Donors;
- meeting any legal or regulatory requirement relating to the above or to the activities of the Burn Fund
- other purposes consistent with the above.
Our use of Personal Information is limited to those purposes.
Personal Information will be collected, to the extent possible, directly from the individual concerned.
Personal Information provided by Clients may be shared, as may be required to carry out the above purposes, between personnel of the Burn Fund and with any contractors providing program services.
Where a Client or Donor does not wish to have his or her name and personal contact information used to receive information regarding the Burn Fund, he or she may so inform the Burn Fund. Notice must be in writing to the Burn Fund office, or to the Director of Fundraising of the Burn Fund.
Please note that there are circumstances where the use and/or disclosure of Personal Information may be justified or permitted, or where we are obliged to disclose information without consent. Such circumstances may include:
- where required by law or by order or requirement of a court, administrative agency or other governmental tribunal;
- where we believe, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
- where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain; or
- where the information being disclosed or used is in the public domain.
In situations where we are obliged or permitted to disclose information without consent, we will not disclose more information than is required in the applicable circumstances.
For both anonymous visitors and known visitors to our website, we collect information such as average time spent on this website, pages viewed, and information searched for, access times, and other relevant information about your online experience. If you are an anonymous visitor, the information in this paragraph does not personally identify you but rather numerically identifies your computer’s browser.
3. Consent
The Burn Fund considers that where a person provides Personal Information to the Burn Fund the person consents to our collection, use and disclosure of that Personal Information in accordance with this Policy. We may seek additional specific authorizations or consents from time to time where required by law or in situations where we consider these to be necessary or appropriate, for example with respect to health information.
Subject to applicable legal or contractual restrictions to which an individual may be subject, an individual is free to refuse or withdraw his or her consent to the collection, use or disclosure of his or her Personal Information at any time upon reasonable notice in writing to the Burn Fund. It should be noted that in some circumstances the Burn Fund can only provide certain services if Personal Information is made available.
4. Accuracy
The Burn Fund endeavours to ensure that any Personal Information provided by Clients and Donors and in our possession is as accurate, current and complete as necessary for the purposes for which we use that data.
An individual who believes any Personal Information concerning that individual is not correct may request an update of the information. We reserve the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate. An individual may also request that we delete their Personal Information from our system and records. Note that due to technical constraints Personal Information may continue to reside in our systems, after reasonable efforts to delete it have been made.
5. Retention
We keep Personal Information for as long as it is required by law or for the reasons it was collected. We take reasonable steps to destroy, delete, or erase Personal Information which is no longer required.
6. Security
We endeavour to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of Personal Information.
We limit Personal Information access to the employees management has determined need to know the information in order to conduct Burn Fund activities and provide Burn Fund services and programs. Under Burn Fund policy any employee misuse of Personal Information is treated as a serious offence for which disciplinary action may be taken.
7. Access to Personal Information
The Burn Fund permits access to and review of Personal Information about an individual by the individual concerned. We require sufficient information to confirm the identity of the person making the request before granting access. We endeavor to provide the information within a reasonable time.
We reserve the right to decline access to Personal Information where disclosure of the information requested
- could harm or threaten the interests and/or safety of others
Or where the required information:
- is not readily retrievable and the burden or cost of providing it would be disproportionate to the nature or value of the information;
- does not exist, is not held, or cannot be found;
- is required not to be disclosed on any legal ground;
- is permitted by law not to be disclosed.
Where information is not or cannot be disclosed, the individual making the request will be provided with the reasons for non-disclosure.
8. Web Site
The Burn Fund may collect information relating to individuals who access our Web site.
We do not share Personal Information obtained through our Web site with any third parties, except with persons who are contracted to administer our information technology requirements and who agree to comply with our policies and requirements relating to privacy and confidentiality of Personal Information.
For both anonymous visitors and known visitors to our website, we collect information such as average time spent on this website, pages viewed, and information searched for, access times, and other relevant information about your online experience. If you are an anonymous visitor, the information in this paragraph does not personally identify you but rather numerically identifies your computer’s browser.
This Privacy Policy does not apply to any other websites that may be referenced or linked through the Burn Fund Web site. The BURN FUND is not responsible for, nor will it be liable for, collection, use or disclosure of Personal Information on any such other Web site referenced or linked through www.burnfund.org Individuals accessing any other Web sites are advised to carefully review and consider the privacy policy of each Web site they access prior to supplying any Personal Information to the owner or operator thereof.
9. Amendment of BURN FUND Practices and this Policy
This Policy is in effect as of November 1, 2011. We will review, and may revise our privacy practices and this Policy. Policy changes will apply to the information collected from the date of the revised Policy as well as to existing information held by us.
Download a copy of the Privacy Policy ( 296KB, pdf)
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